By Sarah Falcon. Updated 2026-10-08.
Social media suits a firm with a clear niche, a partner with a point of view, and a goal that depends on being seen by specific people. For other firms it takes partner time and returns little.
In the Kitces study, 36% of practices used social media, down from 42% in 2019. It had the highest RAC of any tactic at $4.88, which is the cost of each new dollar of client revenue.
In-person networking, used by 46% of practices, performed better, which Kitces ties to the chance it gives to build a relationship. Kitces also notes that social media is likely to produce little for advisors who lack a clear niche or other differentiation.
High-growth practices above $1 million in revenue used social media more than any other group, at 51%. Advisor time was 83% to 85% of the cost of social media at practices that were not high-growth, and 67% at high-growth practices once they passed $1 million, because more of the work moved to staff.
These are associations in self-reported data.
If the goal depends on relationships formed in person, or no one can produce the posts, the effort goes further elsewhere. In the same study, 85% of new clients at high-growth firms came from trust a client or another trusted source passed on, or from trust the advisor built directly with the prospect, at networking events, webinars, and seminars.
First meetings that trace back to social, conversations started from posts and messages, and profile views among the roles you want to reach. Likes show attention and do not show clients.
Which platform should an RIA start with? The one where the people you want to reach already spend time. For referral partners, prospects, and recruits, we start with LinkedIn and YouTube.
How often should an RIA post? At a pace the team can keep. The Kitces report includes a chart of social media success by posting frequency (Figure 5.38, page 89). Read it before setting a schedule.
See how we run social media for RIAs.
A 30-minute call with Sarah Falcon. We talk through where your clients come from today and where you want growth to come from.